Talk to a technician first.
Nothing gets installed before that.
Fast, reliable remote and on-site IT support for homes and small businesses across Harrow and London.
No charge to talk. We will tell you if it is not worth fixing.
How it works
Three steps, in this order.
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1
Contact us first
Call or message and book a session. We agree the problem and the price before any software is mentioned.
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2
Start the session
Only then do you run AnyDesk or TeamViewer and share the ID with the technician you are already speaking to.
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3
We fix it
You watch everything on your own screen. Close the software at any time to end our access.
Already booked a session with our technician?
Remote sessions use AnyDesk or TeamViewer — standard software made by those companies, not by us. Download it from the vendor’s own website below, and only share your session ID with the technician you already arranged to speak to.
Our expertise in action
Our services
Prices published up front. You approve the cost before any work starts.
Desktop & laptop support
Hardware and software troubleshooting, OS installation, upgrades and printers.
From £50/hr remote · £70/hr on-site
Network solutions
LAN/WAN setup, VPN configuration, network auditing, firewall and router setup.
From £80/hr
Server administration
Windows Server, Active Directory, DHCP and DNS management, monitoring.
From £100/hr
IT security & data recovery
Security measures, network security, and data backup and recovery.
From £120/hr or project-based
IT consultancy
Strategic IT planning, project implementation and contract negotiation.
From £150/hr or project-based
Online remote support
Software issues, system optimisation and quick fixes.
From £45/hr
Digital menus for restaurants & cafes
Transform your dining experience with digital menu solutions. Say goodbye to outdated paper menus and embrace a dynamic, visually appealing and easily manageable system.
- QR code integration. Customers scan a code at their table to view the full menu on their own device.
- Easy updates. Change prices, add specials or mark items unavailable in real time.
- Stunning visuals. Showcase dishes with high-quality images and appealing descriptions.
- Multilingual. Cater to a diverse clientele with menus in multiple languages.
Staying safe from scams
Tech-support scams are common. Here is exactly what we will never do, so you can spot anyone pretending to be us.
We will never
- Telephone you out of the blue to say your computer has a virus.
- Ask for your passwords, PIN, card details or online banking logins.
- Ask you to buy gift cards, transfer money, or move money to a “safe account”.
- Pressure you to install anything before you have spoken to a technician.
If in doubt, stop
If someone contacts you claiming to be from us and does any of the above, hang up and call us directly on 07767 932880.
Scams like this can be reported to Action Fraud on 0300 123 2040.